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fREQUENTLY ASKED QUESTIONS

1. What is FiberX Time of Day?

FiberX Time of Day is a unique and first-in-the-market offering that allows customers to get higher internet speeds at a pre-set time of the day.

Like our standard FiberX that leverages on GPON technology, end-users will get the same service quality but with additional flexibility to choose when they prefer to get twice the internet speed, either nighttime or daytime. Daytime is from 7:00 AM to 6:59 PM, while Nighttime is from 7:00 PM to 6:59 AM.

“FiberX Time of Day” is the newest addition to our standard consumer fiber broadband offering.

2. What are the different FiberX Time Of Day Internet Offerings?

3. Who is eligible to avail of this product?

New and existing customers can avail of this product. T&Cs apply.

4. What is the difference between Time of Day, Day Plan, and Night Plan?

Under the Day Plan, bandwidth will double at peak hours during the day, or from 7:00 AM to 6:59 PM. This plan is best for customers who work-from-home during the daytime or families with children who attend online classes.

Under the Night Plan, bandwidth will double at peak hours during the night, or from 7:00 PM-6:59 AM. This plan is a great option for work-from-home subscribers who operate during graveyard shifts or content creators who game or stream online at night.